Frequently AskedQuestions
Find answers to the most common questions about booking your perfect mountain getaway with Stayflow.
Chat with us on WhatsApp
Coming soonGuests must be at least 25 years old to make a reservation. This policy helps ensure responsible enjoyment of our properties.
Check-in is at 4:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
A deposit of 50% of the total rental fee is required to confirm your reservation. This secures your dates and begins the booking process.
Pets are only allowed in cabins specifically marked as pet-friendly. Each pet-friendly listing will have specific pet policies and fees. Please check the property details before booking.
All of our properties are non-smoking. Smoking is not permitted inside any cabin or on covered porches. Guests who violate this policy will be subject to cleaning fees and potential eviction.
Still Need Help?
Can't find the answer you're looking for? Our friendly customer support team is here to help you 24/7.